Several computer manufacturers whose computers exhibit this problem have released BIOS updates to fix this known issue. Contact your computer manufacturer to see if a BIOS update is available for your specific model of computer.
Software that is built into a computer and that is run when the computer is first turned on. Among other things, this software starts the operating system and supports the transfer of information between hardware devices (such as the keyboard and the monitor).
Click Start, click Run, type msinfo32, and then click OK. Your computer OEM is listed as the System Manufacturer in the right pane of the System Information window.